Building for Scale: How Satterfield & Pontikes Leveraged Kantiv to Manage Rapid Growth

About the Company

Satterfield & Pontikes (S&P) is an award-winning construction firm known for its commitment to delivering high-quality construction projects throughout the US and abroad. A fixture on the ENR 400 list, S&P has decades of experience across diverse sectors including aviation, commercial and government.

Summary

Faced with challenges from doubling in size in just two years, Satterfield & Pontikes scaled their pursuit marketing capabilities through implementation of Kantiv, which enabled the marketing team to stay on top of the demands of the rapidly growing organization. The adoption of Kantiv improved their proposal creation process, saving 8-10 hours per pursuit, nearly the equivalent of a full-time employee annually.

The Challenge

Managing Information Across Multiple Systems While Scaling Rapidly. Satterfield & Pontikes experienced significant growth, doubling in size in just two years.

The S&P team knew that one of their industry colleagues, a civil engineering firm, had already deployed Kantiv, so Ryan reached out to backchannel a reference. The positive referral convinced her they should launch a pilot.

"I was like, my gosh... if we had Kantiv [when I was completing that proposal], conservatively, it would have saved me 10 hours of time. Being able to find content quickly, refine it, and use the analytics to ensure compliance, the investment was a no-brainer at that point."

Once implemented, Kantiv became the central knowledge hub for the team. "It allows us to find and use the best content from past proposals instantly, ensuring consistency and quality," Ryan explained.

The Results

• Significant Time Savings: Kantiv reduced the average pursuit deliverable preparation time by 8 to 10 hours.
• Enhanced Compliance and Actionable Analytics: Kantiv introduced a powerful combination of compliance checks and analytics.
• Easier Onboarding for New Hires: "We had a senior coordinator start who didn't need much handholding because all the information was readily available. She just got it — because of Kantiv," recounted Tracy-Schiller.
• Reduced Stress and Increased Confidence: Kantiv enabled the team to tackle tight-turnaround proposals without the anxiety that used to accompany them.

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